Privacy Policy
Last updated: March 2026
Introduction
MyCounsel ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at mycounsel.co. By using MyCounsel, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information:
- Account information: name, email address, and authentication credentials provided during registration.
- Usage data: search queries, cases viewed, chat history, and feature interactions within the platform.
- Device and technical data: IP address, browser type, operating system, and referral URLs.
- Payment information: billing details processed securely through our payment provider (we do not store card numbers).
How We Use Your Information
Your information is used to:
- Provide, operate, and improve the MyCounsel platform and its features.
- Personalize your experience and deliver relevant case law results.
- Process payments and manage your subscription.
- Send service notifications, updates, and support communications.
Data Sharing
We do not sell your personal data to third parties. We may share data with trusted service providers (such as cloud infrastructure, analytics, and payment processors) strictly to operate the platform. All third-party providers are bound by confidentiality obligations. We may disclose data if required by law or legal process.
Data Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. Your data is stored on secure servers. While we take every reasonable precaution, no system is 100% secure — please use a strong password and keep your credentials confidential.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated data.
- Opt out of non-essential communications at any time.
Contact Us
For any privacy-related questions or to exercise your rights, please contact us at:
info@mycounsel.co